Clear information about your data, your choices, and how to reach us.
1. About this policy
This Privacy Policy explains how Trendspire handles information in connection with trendspireai.com and enquiries sent to our team. “Trendspire”, “we”, and “us” refer to the team operating this website. This policy covers this public website and related enquiry correspondence. Separately agreed platform or vendor services may have additional notices and contractual terms.
2. Information you choose to share
The contact page lets you enter your name, email address, optional business name, enquiry topic, and message. When you select Send enquiry, these details are submitted to our Cloudflare-hosted enquiry endpoint and passed to Resend to deliver a notification to the Trendspire team. We receive the details in our email inbox. The form does not accept attachments or create a vendor account. We do not store enquiries in a separate website lead database. Please do not send sensitive personal information or information about other people without authority.
3. Technical information and cookies
The website uses no advertising pixels or analytics scripts and does not store enquiry fields in browser storage. Cloudflare Turnstile checks form submissions to reduce spam and abuse. It may process technical browser and network signals; the server uses your IP address for verification. The hosting provider may process IP addresses, request timestamps, browser information, and security logs to deliver the website, prevent abuse, and maintain service. Resend processes submitted form details to deliver enquiry notifications, and our inbox provider processes the resulting correspondence. Cloudflare and these email providers process information under their applicable terms and privacy practices.
4. How we use enquiry information
We use information you send to respond to your request, understand your business needs, discuss a demonstration or vendor relationship, provide requested assistance, and handle privacy or security requests. We may keep relevant correspondence to maintain a record of our discussions and meet applicable legal obligations. An enquiry does not automatically subscribe you to promotional messages or authorise automated calls.
5. Lead management, WhatsApp, and AI-assisted calls
This public website does not collect customer lead lists, connect WhatsApp accounts, start automated conversations, record calls, or create vendor accounts. If you later use a connected Trendspire service, its data notice and agreement must explain the data involved, purposes, applicable service providers, retention, and the responsibilities of the vendor and Trendspire. Any messaging or automated calling must have the permissions required for that activity. Contacting us here is not permission to contact your customers.
6. Sharing and service providers
We do not sell enquiry information. We may share it with providers needed to host the website, handle email, or support our operations, and with people working for Trendspire who need it to respond. We may disclose information where required by law or necessary to address fraud, security incidents, or legal claims. We do not send your enquiry to independent vendors for their own marketing without your permission.
7. Retention and security
We keep enquiry correspondence for as long as reasonably needed to handle the request and any resulting relationship, or as required by law. You can ask us to delete correspondence that is no longer needed. Some records may need to remain for legal obligations or resolving disputes. We use reasonable safeguards appropriate to the information involved, but no online or email service can guarantee absolute security.
8. Your choices and requests
You can ask to access, correct, or delete personal information you have sent us, withdraw permission for optional communications, or raise a concern by visiting our Contact Us page and choosing “A privacy or data request”. We may need to verify your identity and will respond in accordance with applicable law. Your rights and available remedies depend on the laws that apply to you.
9. International processing and external services
Website and email providers may process information in countries other than your own. Their applicable terms and safeguards govern their services. Links to external websites and the services used for hosting, verification, and email delivery are subject to those providers’ privacy practices.
10. Children
This website is intended for business enquiries from adults. We do not knowingly seek personal information from children under 18. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
11. Changes and contact
We may update this policy when our website or practices change. The updated policy and date will appear here. For questions or requests, use our Contact Us page.